Terms of service
Overview
This website is operated by Amboora. Throughout the site, the terms “we”, “us” and “our” refer to Amboora. We offer this website, including all information, tools and products available from this site to you, the user, subject to your acceptance of these Terms of Sale.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Sale, including any additional terms and policies referenced here.
If you do not agree to these Terms of Sale, you may not access the website or purchase products from us.
You can contact us at hello@amboora.com.
Section 1 – Online store terms
By agreeing to these Terms of Sale, you confirm that you are at least 18 years old or are using this site with the consent of a parent or legal guardian.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the website.
Section 2 – General conditions
We reserve the right to refuse service or cancel orders for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website or products without our express written permission.
The headings used in this agreement are included for convenience only and will not affect these Terms of Sale.
Section 3 – Intellectual property
All content on this website, including but not limited to text, images, product descriptions, logos, graphics and branding, is owned by or licensed to Amboora and is protected by intellectual property laws.
You may not reproduce, distribute, modify or otherwise use any content from this website without our prior written consent.
Section 4 – Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current.
Product information is provided for general guidance only. Customers are responsible for reviewing ingredient, allergen and storage information provided on product packaging and product pages before consumption.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
Section 5 – Products and availability
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to limit, change or discontinue any product at any time without notice.
All descriptions and pricing of products are subject to change at any time at our sole discretion.
Section 6 – Prices and payment
Prices for our products are subject to change without notice.
All prices are shown in pounds sterling (£) and include VAT where applicable.
Payment must be made in full at the time of purchase. You agree to provide current, complete and accurate payment and account information for all purchases made through our site.
Section 7 – Orders and billing
Placing an order constitutes an offer to purchase products subject to these Terms of Sale.
We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers, distributors, or where we reasonably suspect fraud or misuse.
If we cancel an order after payment has been taken, a full refund will be issued using the original payment method.
Section 8 – Delivery
Delivery options and estimated delivery times are shown at checkout.
Delivery times are estimates only and delays may occur due to circumstances beyond our reasonable control, including courier delays.
Risk in the products passes to you on delivery to the address provided. It is your responsibility to ensure delivery details are accurate.
Section 9 – Refunds, returns and cancellations
Due to the nature of our products, we do not accept returns or offer refunds for change of mind.
If a product is faulty, damaged on arrival, unsafe, or you receive the wrong item, please contact us as soon as reasonably possible using our website contact form.
Where appropriate, we will offer a replacement or refund in accordance with your statutory rights.
Nothing in these Terms of Sale affects your rights under the Consumer Rights Act 2015 or other applicable UK consumer legislation.
Section 10 – Promotions and discount codes
Promotional offers and discount codes are subject to availability and may be withdrawn or changed at any time.
We reserve the right to cancel orders or remove promotional benefits where we reasonably suspect misuse or abuse.
Section 11 – Errors, inaccuracies and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time without prior notice.
Section 12 – Limitation of liability
Nothing in these Terms of Sale limits or excludes liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded by law.
To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your purchase or use of our products.
Our total liability in connection with any order shall not exceed the value of the products purchased.
Section 13 – Force majeure
We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including supply chain disruption, transport failures or acts of God.
Section 14 – Assignment
We may transfer our rights and obligations under these Terms of Sale to another organisation. This will not affect your rights under these terms.
Section 15 – Governing law
These Terms of Sale are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.